DHL 正在将其全球创新足迹扩展到美洲地区，其美洲创新中心今天在这里隆重开幕。美洲创新中心将与德国波恩附近特罗斯多夫的DHL 创新中心和新加坡的亚太创新中心一起展示 DHL 已经在该地区实施的技术，并研究可以显着提高生产力和效率的未来解决方案.
“自 1969 年成立以来，创新一直是 DHL 的驱动力，”DHL 电子商务解决方案执行官兼德国邮政 DHL集团客户解决方案与创新董事会成员 Ken Allen 说，该集团负责 DHL 的客户。“现在，DHL在全球拥有三个创新中心，可以利用创新的力量为客户服务，并在塑造物流的未来方面发挥积极作用。DHL是一个优先考虑以不同方式思考以实现的组织，我很自豪我们现在在美洲拥有这个平台，可以将这些能力扩展到他们自己后院的合作伙伴。”
先进的 28,000 平方英尺设施为 DHL提供了一个协作空间，可以与客户、技术合作伙伴和学者合作，并发挥员工的创新能力。建立美洲新中心是DHL的50庆典的高点日这个周年。开幕式吸引了300多位嘉宾，包括技术和物流、来自该地区的客户、当地官员和DHL高层领导。
“创新使 DHL 能够站在供应链行业改变游戏规则的解决方案的*前沿，”DHL 创新和商业发展全球负责人 MatthiasHeutger说。“创新中心是我们以客户为中心的创新方法的核心。它们为了解新兴趋势和发现具有推动现实世界业务影响潜力的洞察力提供了平台。DHL是个在北美仓库中使用拣选机器人的公司。支持订单拣选的自动驾驶机器人可以将拣选率提高至200%，这在快速发展的全球化电子商务环境中意义重大。”
在美洲运营的四个 DHL业务部门致力于在未来几年投资开发和采用新技术，以改善运营、改善客户体验、降低成本并为其员工促进更好的工作流程。
作为物流领域的全球，DHL不断以客户为中心的创新解决方案，已经实施了各种先进技术来提高生产力、降低成本并更好地满足不断变化的客户需求。例如，德国邮政 DHL集团旗下的合同物流专家 DHL Supply Chain通过使用各种机器人解决方案，包括可以运送货物通过仓库的自动导引车、可以促进电子商务运营中的订单履行以及旨在帮助完成重复性任务（例如拣货和包装）的协作机器人。作为其投资新技术的承诺的一部分，DHLSupply Chain 去年 11 月表示，将在 2018 年和今年投资 3 亿美元，将新兴技术部署到其 430个北美设施和运输控制塔中的 350 个。该公司还投资开发一个新的数字平台来管理其运输业务。
全球的国际快递公司 DHL Express将继续在其区域枢纽、网关和服务中心增加更多自动化，引入机器人技术来帮助装卸货件，扩大人工智能和机器学习的使用以更好地优化路线，为计费任务应用重复的流程自动化，并继续添加聊天机器人和语音识别工具，用于预订、订单跟踪和改进客户服务。
DHL Global Forwarding 是空运和海运的专家，它正在使用改进的技术来跟踪包裹和处理对温度敏感的货物，并通过RFID 跟踪实施仓库自动化，以跟踪货物位置、货物合并和运输时间表。DHL Global Forwarding昨天推出了一种新的**数据分析工具，专为生命科学和医疗保健行业等高度敏感货物的客户而设计。它为更好的决策提供快速分析和洞察，例如要利用的贸易通道、运输过程中的温度控制验证以及分析和降低风险的能力。与DHL Express 一样，DHL Global Forwarding也在美洲多个国家/地区使用虚拟现实技术开展员工培训计划。DHL电子商务解决方案，一家为在线零售商提供国内和跨境交付服务的主要供应商，也在使用自动化和机器人技术来提高其配送中心的生产力。它正在利用新的软件解决方案来优化其商家的库存管理并改善消费者的一英里交付体验。
DHL is expanding its global innovation footprint to theAmericas region with the grand opening here today of its AmericasInnovation Center. Joining the DHL Innovation Center in Troisdorfnear Bonn, Germany, and the Asia Pacific Innovation Center inSingapore, the Americas Innovation Center will exhibit technologiesthat DHL is already implementing across the region as well asinvestigate future solutions that can provide significantproductivity and efficiency gains.
“Innovation has been a driving force for DHL since itsinception in 1969,” said Ken Allen, CEO of DHL eCommerce Solutionsand Board Member for Customer Solutions & Innovation at DeutschePost DHL Group which looks after DHL’s largest customers. “Now withthree Innovation Centers around the world, DHL can leverage thepower of innovation to serve customers and play an active role inshaping the future of logistics. DHL is an organization thatprioritizes thinking differently to deliver excellence, and I’mproud we now have this platform in the Americas to extend thesecapabilities to partners in their own backyard.”
The state-of-the-art 28,000 square foot facility provides acollaborative space for DHL to work with its customers, itstechnology partners, and academics as well as tap the innovativepower of its employees. Establishing the new center in the Americasis a high point in the celebration of DHL’s 50th anniversary thisyear. The opening event drew more than 300 guests includingtechnology and logistics industry leaders, customers from acrossthe region, local officials and DHL senior leadership.
“Innovation enables DHL to be at the forefront ofgame-changing solutions for the supply chain industry,” saysMatthias Heutger, Global Head of Innovation and CommercialDevelopment at DHL. “The Innovation Centers are the nucleus of ourcustomer-centric innovation approach. They provide the platform forunderstanding emerging trends and discovering insights with thepotential to drive real-world business impacts. DHL was the firstplayer to utilize picking robots, for example, in North Americanwarehouses. Self-driving robots to support order picking canincrease picking rates up to 200% which is significant in afast-moving, globalized e-commerce environment.”
The four DHL business units operating in the Americas arecommitted to investing in coming years in the development andadoption of new technologies that can improve operations, betterthe customer experience, lower costs and facilitate betterworkplace processes for its employees.
As a global leader in logistics, DHL continuously evaluatesinnovative customer-centric solutions, already implementing avariety of advanced technologies to boost productivity, lower costsand better serve evolving customer needs. For instance, DHL SupplyChain, the contract logistics specialist within Deutsche Post DHLGroup, has already seen significant productivity increases,especially in peak season, by using various robotic solutionsincluding automated guided vehicles that can ferry goods throughwarehouses, mobile robots that can facilitate order fulfillment ine-commerce operations and collaborative robots designed to helpwith repetitive tasks, such as picking and packing. As part of itscommitment to invest in new technologies, DHL Supply Chain saidlast November it would be investing $300 million in 2018 andthrough this year to deploy emerging technologies to 350 of its 430North American facilities and transportation control towers. Thecompany is also investing in the development of a new digitalplatform to manage its transportations operations.